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How to Protect Your Privacy Online

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Published on September 23 2022

With the increase in cyber crimes, we urge you to be on the look out for scams and take steps to secure your personal information.

Read more: How to Protect Your Privacy Online

 

Latest Scam Alert: Hi Mum Scams

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We are urging our Members to be wary of phone messages from a family member or friend claiming they need help, following a significant rise in 'Hi Mum' scams. The scammer will claim they have lost or damaged their phone and are making contact from a new number, most often contact is made through WhatsApp.

Read more: Latest Scam Alert: Hi Mum Scams

 

Use PayID to combat scams

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NPP scams

PayID is free to register and easy to use, it helps to stop scams because unlike a traditional payment, the payer can see a confirmation screen, which includes the intended PayID name, before they confirm the payment.

Find out more from the Australian Banking Association

Read more: Use PayID to combat scams

   

Important Reminder: Making payments in the new app

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Thank you to all our members for embracing the new app! We appreciate that changes with technology can be challenging.

Did you know?

Making a payment looks a little different in the new app. When making a payment to a BSB/account number, be sure to check the ‘To’ payee section, where you can choose the pay type as Standard or Osko (if the receiving institution accepts both).

Read more: Important Reminder: Making payments in the new app

 

Download the Reliance Bank app

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Did you know you can do your banking 24/7 from the convenience of your mobile phone with the Reliance Bank app? The app is a simple and secure way to do your banking anywhere, anytime, without having to visit a branch.

Read more: Download the Reliance Bank app

   

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