Latest News
Savings Interest Rate Changes
We are increasing the interest rates for the following savings products, effective 1 December 2023.
- Pensioner Security Account S8 for balances $1 - $45,400 interest rate increased by 0.10% to 2.86%1.
- Pensioner Security Account S8 for balances $45,400.01 and over interest rate increased by 0.10% to 3.00%1.
Reliance Bank Website Consolidation on December 4th
We are pleased to announce that Unity Bank and Reliance Bank will be united under one website on December 4th. This consolidation brings together the best of both brands, offering a streamlined and cohesive platform to cater to all your banking needs.
What to Expect
With the new Unity Bank website, you will find all the services you are used to in one convenient place with an improved and more user-friendly layout. The new website will include Reliance Bank information and contact details under the Unity Bank brand.
Internet Banking
The new website will have clearly marked separate login buttons for Unity Bank and Reliance Bank Internet Banking in the top-right corner, which will both operate the same way as they do now.
Why are we moving to one website?
The costs involved in maintaining two websites are significant, and we are conscious that it is your money as a member-owned bank. The products and services are the same for Reliance Bank and Unity Bank, so it makes sense not to duplicate the costs and resources involved in maintaining two websites.
Support and Contact Information
Contact details, branch addresses, and member support information for both Unity Bank and Reliance Bank will be prominently displayed on the website, ensuring easy access to assistance when needed.
If you have any questions, please do not hesitate to contact us on 13 24 40.
2023 Annual General Meeting
Published on 20 October 2023
We are pleased to advise that this year’s Annual General Meeting will be a face-to-face meeting held on 29 November 2023 at 3:00pm at the Ground Floor Training Rooms, 365 Sussex Street Sydney NSW 2000. For those who are unable to attend in person, we will be live streaming the meeting on our website, here. Please also note that we are not required to send hard copies of the Notice of Annual General Meeting to members this year.
Cyber Security Awareness Month
'Be cyber wise - don't compromise'
October is Cyber Security month and an annual reminder for all Australians to stay secure online.
Reliance Bank supports Cyber Security Awareness Month, showing our commitment to your security and privacy online. We will continue to raise awareness to remind all members of the importance of adopting strong digital security.
This year, we encourage you to ‘Be cyber wise – don’t compromise’. There are 4 simple steps you can take to be cyber wise and significantly boost your cyber security:
1. Update your devices regularly
Turn on automatic updates for your devices and software. This ensures you have the latest security in place.
- Check out our top tips to stay cyber secure
- Learn how to update your devices
- Test your knowledge by taking Australian Cyber Security Centre’s short quiz: how cyber secure are you
2. Protect your accounts with multi-factor authentication.
Turn on multi-factor authentication to add another layer of protection to your accounts.
- Learn about protected your account with multi-factor authentication
- Use the how-to-guide to protect your devices and accounts using multi-factor authentication.
3. Back up your important file
Safeguard your data from threats and avoid costly data recovery by having your important files backed up.
- Set up and perform regular backups
- Use Australian Cyber Security Centre's advice for backups to learn more about the files and devices to back up regularly.
4. Use passphrases and password managers
Passphrases are passwords that use 4 or more random words. Don’t compromise your accounts by re-using passwords or passphrases. Consider using a password manager to help generate or store secure and unique passwords.
- Set secure passphrases
- Learn how to protect your passphrases using a password manager.
If you suspect someone has gained access to your personal information, you should contact us immediately on 13 24 40. You can also report a scam through the Scam Watch website, and find additional information on scams and how to protect yourself.
Risks associated with investments promised via Facebook
We are urging our Members to be cautious of investments promised via Facebook Marketplace.
Scammers via Facebook Marketplace use a variety of tactics to manipulate buyers and sellers of the platform, often disguising themselves as one or the other. These scammers often send emails or text messages that reflect an investment scheme asking you to click on a link to find out more.
Possible scenario
Fake emails are sent to Marketplace sellers that look like they’re from a payment service such as PayPal confirming a payment has been made for the product you are selling. However, no payment has been made, and the scammer has received the product for ‘free’.
How to protect yourself from this type of scam
- Take time to read suspicious emails or text messages (scammers often use urgency as a tactic to trick you into giving money or personal information).
- Check the email thoroughly (these emails often mention a problem that needs a solution quickly). Check the facts and details before taking action.
- Do not send any personal data or information (often these scammers use profile pictures of employees in a familiar business to convince you of their legitimacy).
If you believe you have been scammed, call us immediately on 13 24 40.
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