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About Us

About Us

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Reliance Bank is a Member Owned bank that offers a wide range of financial products and services to our Members and their families Australia wide. We are focused on delivering value to our Members. All the surplus earned goes back to our Members in the form of better interest rates, products and services.

Our organisation originally started in 1967 as Torrens Credit Union when a group of Lands Title office staff got together and decided to form a mutual financial institution for the benefit of all Lands Title Office employees. Since then, we have expanded and merged with several credit unions in the Central West area including Mid-West Credit Union in 1994 and Landmark Credit Union in 1992.

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Thanks to the merge with Unity Bank in 2010, Reliance Bank is now part of a larger banking network that allows all Members access to nation-wide branches and staff.

Today, thanks to the loyalty and support from our Members, we have grown into a strong and healthy financial institution that has remained Member Owned and focused.

Reliance Bank is a division of Unity Bank (see Our History).

Banking with a difference

We are a Member Owned organisation that focuses on delivering value to our Members. We are different to the investor big four banks who generate profits so they can deliver dividends to their shareholders.

We focus on the people we serve. There are no external shareholders to influence the course of our activities. Any surplus earned goes back to our Members in the form of better interest rates, products and services.

We are supervised by the Australian Prudential Regulation Authority (APRA) to maintain operational standards which ensure the security of our Member’s funds. APRA is the same body that supervises the major banks. Reliance Bank is governed by its Board of Directors who are elected by our Members.

Our Vision

The lifelong financial prosperity, security and dignity of our Members.  

Our Mission

Reliance Bank is Member Owned. We are committed to our Members…..workers, their families and the communities we serve. Our values are built on the principles of cooperation, mutuality and unity of purpose, carrying forward the vision of our Founders. We always stand by our Members.

Our Values

Proudly Mutual 

Mutuality cuts to the heart of why we do business and how we do it, every day. It is a way of life for everyone here. We are proudly mutual and endeavour each day to serve our Members better.

As an independent financial mutual organisation, we are owned by all our Members on equal footing, with the same right to vote at our AGM and an equal say in how we manage our business.

Our staff personally know our Members, many of whom are from loyal families whose relationship with us has lasted for generations.

We are proud of the history and what we have become, a modern ethical business that offers competitive lending and savings products, all explained by our specialists in an easy to understand way and accessible to everyone.

We remain committed to providing traditional service of the highest quality and our desire to give back to the communities we serve.

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